FAQ

Will you provide traditional dermatology care?

Yes. Dr. Klemperer will practice medical dermatology, but with a more comprehensive and integrative approach. 


Will you perform skin cancer screening?

Yes. Dr. Klemperer will perform her thorough and meticulous complete skin exams and skin cancer screening.


Will you treat acne, eczema, warts, and other common skin conditions?

Yes. Dr. Klemperer will treat all types of skin disease. She will combine conventional therapies with integrative approaches, such as dietary modifications, nutritional supplements, and complementary treatment modalities.


Will you perform biopsies?

Yes. Dr. Klemperer will perform skin biopsies when indicated. 


What about the freezing and burning of growths?

Yes. Dr. Klemperer will perform local destruction of lesions as needed.


Will you perform surgery?

Yes. Dr. Klemperer will perform minor dermatologic surgery. She will also work in close collaboration with a local dermatologic surgeon to provide surgical care for her patients. This surgeon will continue to accept insurance and Medicare. 


Will you be doing any cosmetic treatments?

Yes. Dr. Klemperer will offer her natural approach to beauty and rejuvenation, including state-of-the-art technologies and non-invasive treatments such as LED light therapy, radiofrequency, and far infrared sauna.


Are you accepting new patients?

Yes. At this time, Dr. Klemperer’s practice is open to all new patients. Please call soon to secure your spot.


Will you take my insurance?

No. In order to provide the type of care that we are offering, we are stepping out of all insurance, including Medicare. We want to make you and your care our priority. We are thus embracing a direct pay, fee-for-service practice model. Full payment is due at the time of service.  We accept cash, check, VISA and MasterCard.


Is this a concierge practice? 

Is it a membership-based practice?

No. There are no monthly or annual premiums. Nor are there any membership fees.


Can I get reimbursed for my visit?

Upon request, we will provide you with a courtesy bill that you can submit to your insurance for potential reimbursement. Reimbursement is at the sole discretion of your insurance provider.  All questions regarding your insurance coverage and reimbursement should be directed to your insurance company or benefits manager. Medicare will not reimburse for our services, nor will Medicare Secondary/Supplemental insurance plans.


Will insurance cover my lab work? 

What about pathology, if I have a biopsy?

All lab work, including pathology, will be billed separately through your insurance directly by the lab facility.


Will Dr. Klemperer have my medical records from her previous practice?

No. Unfortunately, your records do not automatically transfer to her new practice. You will need to contact the previous office and ask for your records to be sent. This can take time. We thus ask that you do this at least 1 month prior to your appointment, in order to ensure that Dr. Klemperer has access to your records at the time of your visit.


How do I make an appointment?

Please call (805) 770-7726 to schedule an appointment.